■Any complaints like as...?
・Want to solve by asking directly to repair factory! ・Want to make sure when repair will be completed. ・Want to get repair quotation as soon as possible. ・Want to get reply soon!
■4 solutions for reducing stress about repair.
1.NONSTOP Log in from web site, and get in touch directly with repair factory for smooth response. 2.PROGRESS Get to know the progress situation of repaired items any time. 3.ADVICE Ask for cause of break or advice for use through our inquiry form for better maintenance of devices. 4.PLAN Control repair history of your device in this service page for scheduling maintenance.
■OSADA Smart Support Q&A
Q1 How can I send items back to Japan? A1 OSADA prepares invoice for exportation for you. Print it out and attach to the parcel of items, and pass to your courier. Q2 How can I pay for cost? A2 Payment is by credit card only. OSADA informs you quotation for repair and shipping cost based on your application. Credit card is to be run on-line.
Eligible items: Instrument, apical indicator, table-top device etc.